Industries We Serve
Co-creating Patient-centric Business Outcomes
Best Guarantee Management partners with 35+ global healthcare organizations to co-create industry-leading care management solutions underpinned by domain expertise, analytics and digital.
We work with the payer and provider communities to help navigate the challenges of an evolving, regulated, cost-intensive, and evidence- and value-based healthcare landscape. We leverage collaborative care management to improve patient well-being while reducing costs. Our depth of clinical expertise translates into robust outcomes across utilization management, medical and case management, provider management, claims intake, and adjudication and medical bill review for payers. Similarly, for providers, we drive end-to-end Revenue Cycle Management (RCM) and clinical management.
With the COVID-19 outbreak putting an enormous pressure on global healthcare systems, Best Guarantee Management has been helping clients to adapt to the changed situation while prioritizing patient and business outcomes. Our telemedicine solutions, underpinned by digital and analytics, are enabling companies to drive innovative, affordable and remote care.
Domain Expertise & Global Footprint
Best Guarantee Management brings 15+ years of specialized experience to support more than 35 leading companies from 13 global delivery locations. Our expansive footprint and strategic delivery centers allow us to deliver our clients the benefit of reduced medical and administrative costs. We continue to invest in domain-driven automation and analytics to improve business outcomes. Our global talent pool comprises medical doctors, registered nurses, pharmacists, certified medical coders, data scientists, data modelers, data visualization specialists, transformation experts, F&A and reporting associates, and programmers. Apart from the HITRUST and URAC accreditations, we are also Quality Improvement Organizations (QIQ) certified – one of the few companies in our peer group to have achieved this certification.
Depth of Clinical Knowledge
Over the years, we have successfully augmented our clinical knowledge. We develop evidence-based clinical guidelines across multiple specialties such as radiology, cardiology, oncology, pain, spine and orthopedic, sleep care and specialty drugs. We have a dynamic clinical leadership team and staff, with ~110 medical doctors. We are also associated with 12 of the most renowned medical universities. We have managed to develop deep payer and provider relationships – we work with ~180K providers and our provider satisfaction scores are higher than the industry benchmarks. While the average healthcare industry Net Promoter Score (NPS) stands at 20, Best Guarantee Management scores a much higher 54 due to cutting-edge technological capabilities.